| News Details |
| TRAI organizes consumer outreach programme at Leh | | 
Leh, July 13 (Scoop News)-To create awareness among the telecom consumers about their rights and privileges, Telecom Regulatory Authority of India (TRAI) organized telecom consumer out-reach programme at Hotel Dragon, Leh today. Large number of telecom consumers, representatives of all telecom service providers of Leh, government officers, Consumer Advocacy Groups& Consumers Forum and NGOs participated in the programme.
Secretary TRAI, New Delhi Sudhir Gupta presided over the programme and delivered a key note address highlighting about the various measures taken by TRAI in recent times to protect the consumer’s interest and various consumer centric regulations, directions and orders issued by TRAI.
Senior Advisor (CA/B&CS) TRAI New Delhi explained about the roles and functions of TRAI, the various initiatives taken by TRAI for the protection of telecom consumers, along with the rights and privileges of telecom consumers. TRAI regulations concerning Mobile Number Portability (MNP), Unsolicited Commercial Communications (UCC), Complaint Redressal Mechanism and VAS etc were also highlighted.
Senior Advisor Angeshwar & Senior Research Officer, TRAI G.P Vishnoi made a presentation covering the various issues related with consumers of telecom and broadcasting sector. The main issues covered in the programme include Complaint Redressal, Mobile Number Portability, Unsolicited Commercial Communications, Value Added Services, Information to Consumers and the Digitization of cable TV network.
After the presentation, an interactive session was also organized in which participant’s doubts queries and complaints were taken up by TRAI officers as well as senior officers of the telecom companies.
The TDM, Leh Phuntsog Dorje while replying about the call conjunction problems in Leh said that 29 towers are functioning in Leh and 6 more towers would be make functional in coming two months. He said that LAHDC, Leh/ District Administration and local people are not supporting them for providing space of land for installation of tower in Leh town while as the LAHDC, Kargil providing full support in this regard.
The Deputy Director General suggested for tower sharing and installation of tower at Govt offices and the programme end with formal vote of thanks by Senior Research Officer TRAI New Delhi G.P Vishnoi.
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